Ordered two hydrangea plants, what eventually arrived were appalling. The packaging was smashed, the pots were broken, one plant had three bare twigs, the other had soggy roots that were disintegrating, and the leaves were drying out. They refused to honour their 100% satisfaction guarantee and told my husband that the plants would recover. I doubt it. Had I seen these pathetic specimens on a reduced shelf at a garden centre for 50p I wouldn't have bought them, the order was around £20 in total. Recently I have seen beautiful hydrangeas at both a well known discount store and at one of the top four supermarkets, beautiful healthy looking established plants for a lot less money in the long run. I will never buy from Thompson and Morgan again.