I ordered 72 begonia plugs, 72 geranium plugs and 30 trailing geranium jumbo plugs 3rd May, despatch said within 72 hours. I emailed several times chasing order and was told to add an additional 14 days grace to the order...what?! 72 geranium plugs were apparently despatched 7th May, via Royal Mail. They just arrived today, 14th May, fit for the compost bin. I had no idea where my begonia and other geraniums were until the day of delivery. The jumbo plugs were mixed up so no idea what colours they are until they flower and the begonia were absolute rubbish, although I've tried to pot on those which might stand a chance. I've asked to be refunded for the mini plugs, but they've set up another order for the begonia! I don't want them, I don't want to go through waiting for a delivery again, I want a refund so I can spend my cash elsewhere. Over £50 wasted! I have baskets waiting to be planted so I went to Lidl today and picked up some lovely trailing geranium, 6 for £3.99 I promise I will never buy from T&M again, so please don't send me a voucher as compensation. SO disappointed! I ordered 72 begonia plugs, 72 geranium plugs and 30 trailing geranium jumbo plugs 3rd May, despatch said within 72 hours. I emailed several times chasing order and was told to add an additional 14 days grace to the order...what?! 72 geranium plugs were apparently despatched 7th May, via Royal Mail. They just arrived today, 14th May, fit for the compost bin. I had no idea where my begonia and other geraniums were until the day of delivery. The jumbo plugs were mixed up so no idea what colours they are until they flower and the begonia were absolute rubbish, although I've tried to pot on those which might stand a chance. I've asked to be refunded for the mini plugs, but they've set up another order for the begonia! I don't want them, I don't want to go through waiting for a delivery again, I want a refund so I can spend my cash elsewhere. Over £50 wasted! I have baskets waiting to be planted so I went to Lidl today and picked up some lovely trailing geranium, 6 for £3.99 I promise I will never buy from T&M again, so please don't send me a voucher as compensation. SO disappointed!