I placed an order online on 27/5/19 for 3 agapanthus plants which were advertised for delivery by the end of June. I received an email thanking me for my order and a link to track the progress of the order online. On 3/6/19 I checked the progress of the order and the displayed despatch date was 7/8/19 ! Not only that, but when I sent an email to their customer services querying the change of despatch date on 3/6/19, they failed to reply after 17 days despite their email response advising that they would respond within 14 days. So I rang their customer services on 20/6/19 and spoke to a lady who was unable/unwilling to give any explanation for the discrepancy but merely agreed to my request for a refund and offered an unconvincing and insincere apology. This was the first time I've ordered from T&M and it will be my last.