There have been problems with all three orders I made with Thompson and Morgan, their plants take months to arrive and are VERY poor quality. A case in point, I ordered 12 Orchid roots and was contacted weeks later to say the order could only be partially completed. I received 8 tiny Orchid roots and only 3 have actually grown after two months of careful nurturing. I ordered hanging basket plants which came dry and squashed, many have not grown into plants and are still very puny. I also ordered 2 Begonias which never arrived and I was sent an email again saying that the order couldn't be completed, after numerous phone calls to customer services after each order, all I have received is a £5 voucher - I will NOT be using this as I am so disgusted with the substandard products and customer service of this company. DO NOT BUY FROM THOMPSON AND MORGAN.
I need to add that the images on their website look nothing like the plants you receive, they show wonderfully blooming and healthy plants, what actually arrives is vastly different and not worth planting.
5 years ago
Thompson-Morgan has a
1.4
average rating
from
585
reviews
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