I spent the better part of £30 on a Hydrangea called Vanilla Fraise for my Mum, who has been after one for years. It's to mark the end of something extremely bad for her, so I was delighted to find what is supposed to be by now a mostly pink plant at such a mature stage. Except it was white. Ten blooms, one in the bottom of the box, all white, with barely a hint of pink. During a phone call I was told this is because it's so late in the season... except that being so late in the season is exactly why it's should be so pink. Then I was told that it's because it needs to be put in its final growing place. Really though? Because this is a mature plant in a 12ltr pot, so what if we just put it in a different pot? It should still already be turning pink, not matter where it is being grown, and you're speaking to someone with qualifications in all this, not some wet behind the ears idiot. Now, the only reason I could figure to give two stars is because after being on the edge of losing my temper I was told that another would be sent to replace it, because I'm not happy with the first. This is a good thing to do, except that the new one has arrived in an opened, squashed box, that the Hermes chap tells me they always do, except actually I have to say that the last one was in a perfect box. The plant however... it has several snapped stems, and is barely pinker than the last :( The mockery of it is made even more apparent by how pink the blooms are in the photo on the plant. If you want to spend £30 on a white Hydrangea that has the smallest hint of pink, that will have broken stems, and possibly an open and bashed up box, go for it. If you want something that looks as advertised, buy it from somewhere you can see it in bloom!