I ordered from Thompson and Morgan three times starting beginning of April 2020 amounting to about 60pounds. I was warned about delay due to covid19. The last order I placed arrived on time and in good condition. Tomato plants (ordered beginning of April) arrived 23 May in damaged containers with no padding and completely squashed and completely dry. I have not received an order for Geraniums also ordered beginning of April. I have been unable to get in touch either by e-mail or phone. I am now working with Resolver hoping to get some suitable response. I am however getting daily ads for their products by e-mail. I have never received such appalling service and would add that in the meantime I have received excellent service from other on-line garden centres. I would never use Thompson and Morgan again and certainly would not recommend them to others.