1st time I have ever done such an awful review. Will never use this company again if they are to busy to answer customers emails - auto reply advises 10 -14 days wait, web site advises phones switched off if they are this busy they either need more staff or to take fewer orders and fulfil what is outstanding. Our order was placed on 2nd April £272 so far I have received tomato feed and nursery-man's choice plants which were mainly dead (refund received) they keep showing my soil as delivered I have not received it. I have had a reply a few times they don't answer all my questions re delivery, the advised delivery yesterday has not happened, hanging baskets should be with me this week all I can do is keep my fingers crossed, I can now click and collect from a local nursery but unable to cancel my order with T & M as there is no way of contacting them.