NON-EXISTENT CUSTOMER SERVICE & DEAD /UNDELIVERED PLANTS. I rarely review and never previously as negatively as this. Only option for contact was email - auto generated response initially (We would like to assure you that your email has been received safely and a member of the team will be in touch within 5 - 7 days to help with your query) - to date no other response to either of my emails (sent 9th & 11th May...it's now 27th May). No refunds, no replcements, NOTHING!! T & M advice followed for plant care... First pack of 20 plants - 6/7 dead on arrival, only 10, ie half, have grown since planting. Second pack - 15 plants ordered - 5 arrived, all dead on arrival - 11 days after dispatch notification. I'm waiting to see whether the bulbs grow. Customer service should be 0 stars but that option is not offered.