I ordered 4 plants. The 1st to arrive (should have been a lilac) was a different plant to that ordered (probably agapanthus) in a smaller pit than described, but labelled up as the correct plant. The 2nd was good (a different lilac) (pic of the 2 together attached). The 3rd and 4th (buddleja) arrived a week after they were handed to the courier looking in terrible condition. One of them might survive with some luck. Customer service is non-existant. I can't review plants on their website, that must be some hidden button for employees, friends and family. Hugely out of pocket. Extremely disappointed.