I am giving one star as I can’t give zero stars! I put in a large order of plants (about fifteen sets of different varieties) with Thompson and Morgan because I did not think we would be able to get plants from our usual local sources. What came has been disgraceful. The mini plugs are so tiny they mostly die. The latest set to arrive were dead and totally dried up. The jumbo plugs were root bound as the roots had been confined in a tiny plug for far too long. The leaves were folded into the package as they were too large to fit, hence most were broken and damaged. One set of plants were substituted without any confirmation of that. Perhaps they are having difficulties, as commerce everywhere is problematic during the pandemic. However they should be ASHAMED of the plants they are sending out, especially as their prices are higher than most high end garden centres! May I never need to use them again!