I wish I had read theses reviews before ordering from this company. I ordered a Nurserymen’s Hanging Basket Collection and when the plants eventually arrived also stipulates all of them were dead. The “greenery “ was broken away from the plugs And they were all useless. I immediately emailed T & M with phots of the plants and got an automatic response saying they would contact me in 5 - 7 days. Two weeks later nothing I emailed again and got the same response again nothing. A week after that with still no response I emailed again (as phone lines are not being answered ) the response is now promised in 10 - 14 days. 2 weeks on I have still heard nothing. Don’t order through this company they will take your money and give no satisfactory response if there are problems. They need investigating.