I received an email telling me that my order for live plants had been dispatched. That was 3 - 4 weeks ago. I'm still waiting. I've emailed twice, enquiring no answer, nothing, so if they actually did send them, and I have my doubts they'll be compost by now. I had problems with them last year too, I accepted their excuse of having a new computer system installed then but that was a year ago. Some sort of scam going on with T&M these days taking your money for nothing. Avoid!! use the smaller companies who actually care about their customers and are not in the habit of ripping them off.