Terrible quality, appalling service…. Seven weeks after I ordered my flowers they arrived, completely crushed in a damaged box. No excuse had been given for the enormous delay in delivery. A little note informed me that the variety I had ordered was not available but that they were confident that ‘I would be pleased with the alternative’. However, instead of the Jumbo plants I paid for I was presented with some miserable looking small growths of unknown provenance. I will never know what they were supposed to be, or rather become, because they have all died after three days. To add insult to injury the note mentioned that ‘as a gesture of goodwill’ a 5 pound voucher would be enclosed. As it happened, no voucher was enclosed at all. When you ring this company you get the answering phone, when you write them an email, you can expect a reaction within 10-14 (!!!) days. What more can I say….