I have only put one star because I had to put at least one to access this review page, you don't even deserve the one. I got all sorts of conflicting emails regarding dispatch, when 2 parcels arrived they were both squashed. This was only one third of my order, the plants themselves were deplorable. The three Begonias were rotten at the stems only fit for the compost heap, the two Helenium are now in intensive care, but have less than 40% chance of survival. Contact by telephone is impossible as they say "that they are too busy" so they have just turned them off. Emails are the only way customers can try to contact them. The bulk of my order is still outstanding, but because of the quality of what has arrived I don't want it now. I spent £63.95 and demand a full refund in the next 10 days or I will be going through the small claims court.