Dont book with them. Worst customer service. Full of mislead information. Indian based customer service they dont know what they talking about. We have booked a holiday on march to go on August. on May i have told me my wife is not fit to fly i would like to know what can i do next. no replies. I have called them and they said you will need to pay first to cancel. I have paid it all then when i try to cancel is 800 that i will lose 800 pound. Called them again they sent me the same email to write to. i have got reply after days they said now you can not cancel you will lose all the money. i have sent them my wife letter from the doctor she can not fly. Does not matter. THIS IS UK BIGGEST TRAVEL AGENT. What else i can say.