Worst customer service I have ever experienced.Two hours on hold to sort out a problem with our booking only to be told that only the lead passenger can do anything.The lead passenger was with me when we first phoned up at 5.50pm.Unfortunately by 8pm he had gone to work.Absolute joke of a company.Couldn't even arrange a call back like most other companies do.Last ever holiday we will book with Thomson.Should have looked at the other appalling reviews for them first!
7 years ago
Thomson Holidays has a
1.9
average rating
from
100
reviews
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