Both our excusion trips booked through thompson were disasterous... one was sold as the wrong trip (we were told we would be hiking through rainforests and up volcanoes etc instead we sat on a coach for 7 hours touring different towns!!) And the second trip was a whale watching tour that was terribly dangerous due to rough seas (the crew even said the trip should have been cancelled) we didnt see any whales, dolphins etc just everyone sat down throwing up the whole trip!!! Out of 30 on the trip only 2 people were not sick! The glass bottom section stank of fuel and one lady hit her head on the entrance as she was being chucked around by the rough waves as it was impossible to stand let alone walk. Customer service is none existant as we were refused our money back and were not een given a sorry or an explanation!!!!!! Disgusting company we will not be booking again!!