First before I wrote one word Thomson = Tui wrote sorry for your bad experience. Went to the Riu Bambu last January the block we were staying at was being rip apart with toilets on the path wooden cabinets that had to be walked around not the best outlook. There were drink glasses all over the paths and grass . Spoke to the Tui Rep who was offhand and sai she was going on holiday tha evening spoke to the hotel reception who said they couldn’t understand English. The food at this hotel was definitely not the best and two of the themed restaurants the food was inedible. Tried to contact Tui by email but received no answers. The air conditioning in the aircraft cabin was smelt and gave a tickle in the throat.