I would giver zero if i could, spent 6k on a holiday in october just to tenerife and was atrocious riddled with cockroaches, in cupboards, fridge, drawers prob on my kids in night, a seawge leak on grounds, my young child getting head injury due to unsafe equipment rep vile didnt care, i complained to tui who said im the only one complaining which is a lie judging by trip.asvisor reviews, also went through abta offered no compensation at all for the worst most un safe holiday ever i will never ever use again and continue to warn people of this rip off merchant.