I made several complaints to Thomsons after booking a holiday with them to Morocco, AGADIR (RIU palace TIKIDA palace) in April 2019, only to find the manager of a 5 star hotel verbally swore at me and my daughter in front of my 3 year old grandson. But both companies believe it’s ok for this to happen and the manager has still kept led his job despite of this dangerous abusive man who’s not safe around women and children!!! I was so traumatised that I asked security and staff to call the police and they refused and laughed at me. I couldn’t wait to return home to uk. I have put a video on YouTube as I am so upset after paying thousands of pounds to be abused. Your not protected by TIU at all so be careful!!!