My daughter sent both myself and her gran a bouquet for mother's day, and they did arrive on time. My bouquet looked very sad, but perked up a little when left in water. However her grans bouquet arrived mostly dead, to the extent that flower heads crumbled in her hand and some of the stems were slimy. If the flowers that were still alive a couple of the stems were snapped. My daughter does not have much money and had to sacrifice on other items to be able to send these flowers. She is now trying to get a refund and will use a different company in the future.