I really love this company, their clothing and their customer service. I just started ordering from them and have had a great experience. The clothes are well made and described to a tee--no surprises thus far. I had a few returns because I am small and some items run large. This is not their issue; I'm just a petite person and though I love my clothes loose and comfy, sometimes a small can be too much. Without fail, Three Bird takes them back no questions asked. Value--you get what you pay for. I washed two items thus far and they come out as if I took they still look new. I'm a fan and will continue to build out my wardrobe with Three Bird Nest. It has been a great find for me--fits my unique style to a tee.