This company is a scam. I approached Dunstable branch to purchase a car on finance. I was provided with misleading information about an available car and my personal details were taken to apply for finance. Car was due to be obtained by mid September 2021. I deposited £250. I was assured that the car will be available. Later I was told that as the vehicle was not on site, it will be received on 18/10/2021. I then asked for a courtesy car in the interim. That was agreed. But a few days later, I got a call saying that no courtesy car will be given and the purchased car will not be obtained until December. Thurlow Nunn confirmed that they do not want to sell the car. My credit score has now gone down due to the finance application. It is difficult for me to get a car using the same value. I was misled and given false hopes. I waited for nothing, made several phone call for nothing and tried to explain the situation to the manager but in vain. On a more corporate level. this incident was unlawful in terms of customer services. They mis-sold me and never had the car. The car was never available in their stock. Finance was approved and car was never available. Deceptive information is provided by this company. Their practices are unfair to gain advantage and to mislead customers. It is noted that The Unfair Trading Regulations impose a general prohibition on traders from engaging in unfair commercial practices with consumers. It protects consumers from unfair or misleading trading practices and ban misleading omissions and aggressive sales tactics.