I took my VW Tiguan in to the Thurlow Nunn garage at Holt. I had a noise from the front near side wheel that could have been a brake or bearing issue. I collected the car with a £550 bill! However on driving home the noise was still apparent. I took the car back to complain about the remaining problem; the receptionist took exception to my complaint and I disagreed with my issue. (I don’t think he was a qualified technician). After further discussion all I received was tirade of abuse with rather choice language from the young man on reception. To be treated in this manner is not acceptable. Clearly I won’t be using Thurlow Nunn again.