I bought tickets to see Kenny Chesney in Seattle for 2020. Because my house had burned, my daughter had the tickets sent to her email as I had no computer. Later she said she couldn't go as it was rescheduled for Covid. It was rescheduled for 2022. I had paid for the insurance, but I ate the cost of the tickets as Ticketmaster wouldn't take them back - even though their policy clearly states if an event is canceled or rescheduled they will refund money. They also would re-sell them for me as my daughter had forwarded them to me from her email. Such a waste of money! What good did it do to have the insurance? I'd give them a zero if I could. I will never buy my concert tickets from Ticket Master again - unless they make their insurance good with me - and it doesn't look like they will! NEVER GOT A REFUND!