One of the worst companies ever. Their site and app rarely work, errors, glitches, inaccessible features, etc. - for example, errors mid-ticket purchase, the sell ticket feature not working, not able to transfer my guest's mobile ticket when at the event so he could get back to his seat after taking a bathroom break. Their customer service is equally as good as their customer service bot, essentially making their customer service non-existent thus getting assistance nearly impossible. When events change/get cancelled that's your concern, not theirs. Their business practices should be illegal.