Wanted to leave 0 stars. They are not answering the phone. Ari C. Was in support and could not help and decided to abandon me in chat. I accidentally booked my ticket for the wrong day and did not realize until I received the email thanks for attending. Ari C told me I had to repurchase the ticket. What a rip off. This cannot be the first time this has happened. I understand all sales are final but when I asked for at least a discount she rejected me. Now my 2 yo can’t see Disney on ice. Sad face. I officially hate that Ticketmaster has more events and I can’t book them somewhere else. This is his first event and I feel like a failure.