I wanted to purchase tickets to Disney on Ice for my entire family, 11 people, and Ticketmaster restricts purchases to maximum of 8. Now, my family is separated by 15 Rows and unable to sit together for the show. I did try to purchase the original 8, then go right back in and purchase the additional 3 I needed, but the system states, you cannot purchase anymore, you have purchased the maximum. So I had to call another family member and get them to create a Ticketmaster account and go in to purchase the remaining 3. WHAT A HORRIBLE EXPERIENCE!!!! I am sure the event will be great, BUT TICKETMASTER IS THE WORST! If you can, buy from some other service, they also charge ridiculous fees, surcharges, etc. Also, if you try to sell tickets that you cannot use, the system won't allow you to. It has a "sell" function, but it won't work for you, so your screwed! I tried calling Ticketmaster during all this , you only get busy signal, tried for 2 days, numerous times, never anything but a busy signal. DON'T USE TICKETMASTER, I WARN YOU, YOU'LL REGRET EVERY MOMENT OF IT!