Website is not very transparent and it's only when you reach the payment page you realise there's a service charge and facility charge which adds and additional £5:00 to the cost of each ticket. To add insult to injury, the payment section also ask if you wish to secure your purchase. This is rather ambiguous and it's only after selecting 'Yes' you later receive an email informing that you've just purchased insurance at an additional cost of £13.32. Attempting to cancel the insurance is a nightmare: emails go unanswered as do telephone calls. Avoid Ticketmaster at all costs