I ordered tickets to an event on the day the tickets were released, ticketmaster issued a promise that my tickets would arrive no later than 5 days before the event. My event is now in two days and my ticket still has not arrived. I’ve emailed them loads over the last three days and have been furiously trying to get their attention on twitter but to no avail. They don’t have a phone number I can call either on the site, I found one elsewhere but it was not a free number and I’m not gonna pay to call. I finally got some help this morning but it’s so close to the event, this whole situation was seriously stressful and they seem to have an issue with communication. This could have been handled much better !