Avoid Ticketmaster by all means, it's a scam. There was NO mention of seats height restriction until I received the email confirmation. Since I'm taking two kids to the show, I emailed them right away as it says on the website that they have a 24 hour refund "Guarantee"! Then I received a response reading "We understand that plans can sometimes change, however as your booking was made more than 24 hours ago, unfortunately we wouldn’t be in a position to offer a refund or exchange"! First of all I had explained that the reason was not change of plans but TICKETMASTER NOT PROVIDING INFORMATION ABOUT SEAT RESTRICTIONs AND ONLY PROVIDING IT IN THE PURCHASE CONFIRMATION EMAIL. And also my refund request WAS within the 24 hour policy. I replied to this email and submitted the request again on the website and I received exact same responses, meaning this is just an automatic response with no actual human customer service. Now I'm stuck with three tickets and even I am below the height limit, let alone the kids. Dishonest business.