====warning stay away with this company taking advantage in pandemic== flight was cancelled by airlines and this people charged me £79 to exchange date which was free from direct airline so if anyone face same issue dont call agent call direct air india and ask them to duplicate my ticket and you can change date free without any charges .this people doing day light robbery and taking advantage of people situation ,did already complain to aita / atol and opened dispute with bank so i can get my money which they took falsely and i will also send legal dispute from my legal team so i request who ever face this kind of issue please go to iata/atol website and make complain and for extra charges they took you can call direct bank ,this people always use trick when they need money they will ask for phone call but ask them to chat and then keep that chat as proof so you can complain about this company , i have alos upload chat proof ,when i asked some question they did not have properly answer .so i request do not book through this company booked with direct airindia