Unreliable Service from Tide Business Bank
I strongly advise against relying on Tide Business Bank:
Our business account was inexplicably put on hold at a critical time when we needed to pay salaries and receive payments. Despite our urgent attempts to contact their support team through calls and messages over three days, we received no response.
The stress and frustration of not being able to fulfill financial obligations were overwhelming. Eventually, we discovered that the account hold was due to a routine check to confirm the nature of our business and the legitimacy of our payments – information we had already provided during account setup.
This lapse in their internal processes caused significant disruption and could have been easily avoided. Their poor handling and lack of communication put our business at serious risk.
I do not recommend Tide Business Bank for small businesses. The inability to access funds for several days can severely impact your operations and damage your business reputation.
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