Tile Fix Direct disappointed me this time with my latest order. I placed my order on Thursday 8th February. Next day I had call from customer service and gentleman asked me whether i will be happy to accept delivery on Saturday and I happily agreed to it, as we were desperate to move forward with the works. i arranged more workman to site on that Saturday, delivery didn't come. Monday morning I'm trying to track my delivery with delivery firm Palletways, entering my post code, and their website isn't working, saying your post code is wrong... in an hour or so, I'm receiving email from Palletways saying that your delivery is on its way to address... which is totally different from one i requested for my delivery!? I'm calling to Tile Fix Direct deliveries and saying that delivery isn't going to turn up as address are not correct, the lady promised to call me back soon as she figures what is happening. I'm in stress as I'm loosing day 2 with a lot of man waiting for our material. She called back quite quick saying that driver knows the Correct Address now and delivery may take place if not today, then definitely tomorrow!!! long story short, Tuesday mid-morning material arrived, which cost me a lot of stress, £1,700 paid to workman which wasted their time waiting for delivery and most importantly time, where i promised to our client when they comeback from mid-therm break with kids, the works will be finished, now its impossible. Vlad