I am in love with my Lake Moon tiles backsplash from Tile Club! I wanted a calming, somewhat organic-looking tile, and I couldn't find what I was looking for until this tile. I had an issue where I forgot to purchase enough tile pencils, and they were able to add more to my order, which was great. Some of my tiles did break in shipment, and they were able to replace them - just make sure to check for broken tiles immediately after delivery, as they have a time-limit for replacement. Also, the tile I selected was apparently lower in inventory, so when I needed replacements there was a bit of a scare that I might have to wait longer for more to come in - that ended up not being necessary though. All in all, very happy with the tile, happy with the customer service of Tile Club. I would purchase from here again.