While the tile received was very nice and not available elsewhere, 45% of the the initial order arrived shattered in pieces. The company did promptly replace the tile at no cost however 50% of the replacement order arrived broken. The tile is not packed with any foam between layers and simply packed with plastic wrap and packing peanuts instead of hard foam. The extra time and planning to use broken tile to finish the job cost me time and labor which was not compensated for. This companies tile is very expensive and at that cost should leave no margin for such errors. If you have the time to waste dealing with getting replacements by all means go with the company the tile is beautiful, otherwise I would not choose them again