This is the WORST company I have ever dealt with!! Firstly the wrong tiles were delivered, I've had to send tiles back at my expense in order to *hopefully* get a refund. Kept getting told different things when I eventually got through to customer services. "Courier was being arranged" to "no one's arranged that for you" Customer services never reply to emails. Another order and a box of 20 mesh sheets didn't arrive, called them and was told they would send that out again. ONE SINGLE SHEET turned up today. I really think they're messing with me at this point... I could cry