I was unbelievably happy with my tiles, they took a little time to arrive and didn’t come on the selected date, I called customer service and they were really kind, attentive and helpful, I think it was an issue with the courier rather then 360 tiles, eventually I got my tiles, and they were all beautiful so breaks or cracks, the tile estimator was correct, and honestly the tiles I brought were half the price of exactly the same tile in topps tiles so I could have been anyway happier, my kitchen has gone from 90s drab to 2021 fab!! Would 100% recommend and will buy from here again for my bathroom!!