I ordered my car from tilson at the end of October last year and had regular calls to say car was on schedule. Then in January I had a phone call to say that the leather interior that was contracted for would be changed to inferior seats, then after having a phone call on the 7th march to again say the car was on schedule to be delivered I was told the following Friday it was delayed by up to 3 weeks. My agent Jonathan Slack it maybe only a few weeks and not to worry because I could extend my current car that I have with them until the car comes in. Then on the Monday I was told it could be three months delay but I could extend my current car for 3 months. This would obviously this would cost me money as car would need m.o.t and service and maybe new tyres lwas offered to compensation. Then on the Thursday Jonathan Slack informed me they could not extend my current car. So after ordering my car in October I was told by my helpful agent at tilson Jonathan Slack on the 17th March. That I would have to give my car back to the on the 5th April and they would have no car for me. Then on the 18th March Jonathan phoned to say problem sorted I could extend for another 6 months. Why I need to extend for that long he failed to explain. His manager Ian Balko offered me another 6 months at nearly £100 more then I'm paying now and still no date for the car I ordered in October. If this is not solved in a honest manner next week I shall put this on social media next week and shall contact the ombudsman.
2 years ago
Tilsun Leasing Ltd has a
4.9
average rating
from
521
reviews
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