I have had the same experience as someone else below. Timetalk have been trying to charge me 138 for 2 routers I didn't return back in 2015. I don't have the routers here so I must have returned them! Then suddenly they reduce the charge to 69 and try taking that too and start threatening me debt collection legal action...when I ring them they maintain they have a right to contact me within 6 years...!!! I experienced such diabolical service from them and very poor internet quality when I was with them, that I don't even believe a Thing they say and I wouldn't be surprised if they didn't scan the returns through some error of their own! I continue to fight the scam...and if they continue to chase me...I will tell everyone I know never to consider this company.