Timpsons Sainsburys Tritton Road. Some of the poorest customer service I've received. Took watch for a replacement battery under battery for life scheme. Passed watch and battery for life card to member of staff. Response was " you'll need to go to morrisons or Asda, we're closing in an hour". My response was surely it only takes a couple of minutes. Staff response "well their closing 50% of outlets for 5 weeks so doing nothing just waiting for notice to close, cant help you". I just took my watch and card back. Yes these are difficult times and we are all under pressure. This guy might not like it but its customers who help to pay his wages now and in the future. I will thing again before I use Timpsons and part up with hard earn cash,