Took my Iphone to have my screen fixed at the Northampton Grosvenor centre in their one he service. It had to be sent away to be fixed as they broke it when fixing it. When it was returned they had broken my phone beyond repair. It was brand new 2 months earlier. All they are prepared to offer is a secondhand old phone or a few quid to buy a secondhand one. Everyone who I've spoken to and everyone who's seen it on Facebook are disgusted with how your company has behaved. You broke my new phone the least you should do is buy a new one. If a company damages your properly you should make it right.