Left Devastated ........ Took my evening wedding dress in to be dry cleaned, Garment was labeled as delicate dry clean only, Signed the waiver that stated some beading can come loose during the dry cleaning process, this was to be expected due to the nature of the dress however what was returned to me was devastating the dress was destroyed, a knotted tangled mess, apparently it didn't withstand the process, Found that odd they fact it was dry cleaned once before with zero damage, Plus they steps they said they take to carry out the dry clean to consist with the extent or the nature of the damaged total lies, lots of back and forward, passing the buck etc even returning the dress to their tech department all a waste of time, a £500 dress that held sentimental memories destroyed non repairable and they offered me a £17 refund as a gesture of good will. Would not reccomened at all