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R Miller
Timpsons in Morrisons Basingstoke avoid avoid avoid. Took my wedding dress in yesterday to be ironed ready for my wedding day bear in mind my wedding dress hasn’t been worn apart from trying it on kept in storage since it was purchased. Got a call saying there was blue dye on the dress and drink stains. I went to have a look at the dress they have ruined my wedding dress the blue dye is in the shape of an iron print but they deny it has come from their iron or ironing board and the drinks stains must of been on there before I handed the dress over. Luckily I took pics of the dress before handing it over and all I got in reply from the manager is well you wouldn’t see the stains or dye on the pictures as it’s not noticeable. Well it is visible cos I have bloody blue dye stain on my unworn made to measure wedding dress !!!!! Brought dress home with me won’t let them take dress away for testing or dry cleaning as I have no faith in my wedding dress coming back to me before my big day or in 1 piece. Now I have to find a dry cleaner who can hopefully fix my wedding dress in time for my wedding, 1 very angry and unhappy customer and bride to be.
5 years ago
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Timpson has a 2.6 average rating from 287 reviews

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