My Dad passed away on 3rd December 2019. I went into Timpson, Cannon Park, Coventry and was served by Austin. I chose a gold plated plaque for the base of a framed photo of my Dad (to sit on top of his coffin). I chose 4 lines of engraving and to my complete surprise Austin said he wouldn’t charge me for the plaque nor engraving. After such a traumatic month I found this very moving and it rendered me speechless. The plaque was ready within 15 minutes and looks perfect on the frame. What a kind gesture.
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