So I go into the Ramsgate branch to keys cut and the guy moaned the whole way through stating it was his lunch break and shouldn’t be working, I asked him why he hadn’t shut the door and apparently his not allowed to shut the door until 5-30 which I find shocking, so not only does your employee have to stand outside the shop for his break it’s still disturbed as his not allowed to shut the door, so even going to the toilet the door stays open, I don’t know if you as a company think this is fair, not only do you have to take a loan out to get your keys cut you have to listen to someone who really wasn’t happy complaining, and I think he has every right to do so it’s absolutely disgusting that he cannot have a correct break in a whole day,just to suit business needs surely your employees are important??? You need to be able to shut the door with a sign saying that you are CLOSED for 30 mins so your employees can refuel and have a break