I would like to share my experience with Liam on 25/01/2020 @ 13:00 at your Asda Coventry, Walsgrave store. I went in with my wife to get her watch battery replaced thinking that we can get a positive experience. Right away though the colleague was not helpful in explaining the price, nor was he friendly at all. As soon as he had replaced the battery, his attitude was focused on getting the payment completed. We thought to inspect the work for our own comfort but he was huffing as if he had a massive queue. The store was empty , so there no other customers he was serving. I had enquired about my car keys and instead of explaining the method on how it would be done, he was being rude and was treating me like a 5 year old child by repeating his words on a harsher tone. I have to say this has been my worst experience ever with Timpsons!