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David Duchemin
Tippsy themselves are a great company, with great customer service. Unfortunately, I cannot recommend them due to their courier services - especially if you have teenagers. I live in a high theft area for packages. I use Tippsy because they require a signature for delivery. However, in nearly every delivery the courier does not get a signature (adult or otherwise) and just leaves the package on the doorstep without so much as ringing the bell. This means if you are not home you risk losing the order to thieves and even minors. In two separate incidents, I lost my package to thieves for around a total $500. When I called Tippsy I was told that they had no responsibility and that the courier denied a claim to replace the order - even though I provided video proof that the driver forged my signature and that he made no attempt to ring my doorbell. I attempted to upload the video, but it failed. If you live in an area where you are at risk of theft, are not home during the day, can't check your delivery area on a regular basis, or are concerned that minors might have unrestricted access to your order you might want to think twice about ordering from Tippsy. I have had great experiences with Drizzy's Couriers service and will be switching to them.
1 year ago
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Tippsy has a 4.8 average rating from 2,632 reviews

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