I purchased a 7’ box blade on scratch and dent and received a CONFIRMATION email on Friday. Monday I received a cancellation email saying that it was no longer available. I called and tried to explain to them what the word confirmation means and that I fully expected to be sold one at the agreed price. They said they could not sell me a new one at that price but that I could get a 5% discount. I told them that they had no idea how much they would be losing in the future as I will not purchase from them again and I will let my associates know to do the same. We are all just numbers, customer service is dead, and that’s more than just here. KA