Order was placed directly through Titan attachments for a set of debris forks. The packaging looked a little rough by the time it arrived at my house. When opening package was missing some hardware. Not sure if the shipper was exceptionally rough with the package or it wasn't packaged securely enough? Contacted Titan that I was missing hardware and they responded to me. Told me they would follow up within 24 hours it's been 6 days now and I haven't heard from them. Not sure if I'll ever get the hardware at this point. The forks look well made and I'd give them four stars but being unable to use them they just sit on the ground. Shipment was quick but poor packaging, missing parts and poor communication killed their score on this transaction. Missing hardware request (1716653)